Personal Information
Iamfresh.in is the licensed owner of the brand bigbasket.com and the website bigbasket.com (The Site) from Iamfresh.in. IRCPL respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by IRCPL on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by IRCPL in the manner provided in this Privacy Policy.
What information is, or may be, collected form you?
As part of the registration process on the Site, IRCPL may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.
How do we Collect the Information ?
IRCPL will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Web sites. IRCPL is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the Site.
How is information used ?
IRCPL will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. IRCPL will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. IRCPL will use this information to preserve transaction history as governed by existing law or policy. IRCPL may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. IRCPL will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager. Information about Customers on an aggregate (exlcuding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of IRCPL for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behaviour and transactions.
Personal Information
DELIVERYIamfresh.in delivers premium quality tender fresh chicken to its customers.
Iamfresh.in customers can order products from a wide range of chicken menu as per their desired choice.
The selected products are delivered as per the preferred choice of customers.The customers can select two carrier options :
Free Delivery
Express Delivery
FREE DELIVERY
Free delivery is not charged to the customers and all the Selected/Purchased products are delivered free of cost. *Following are the terms and conditions for FREE DELIVERY: The customer has to select given date & time slot on the order page of Iamfresh.in website/ App.
The date of delivery shall be appropriately selected with proper desired time by the customers.Iamfresh
The Free delivery slots are booked 2 hours prior of delivery.
Example:
Date: - 26 April, 2017
Time: - 6:00- 7:00 Pm
The order should be validated prior to 4:00 pm on a particular date by customer.
If the customer desires for early delivery slot he may send a request note and our customer service experts shall try to deliver order on desired time.
Note: Subject to availability of products & Iamfresh.in field executives.
In case of no availability of products & IamfreshIamfresh.in field executives the customer can select EXPRESS DELIVERY carrier option.
EXPRESS DELIVERY: *Following are the terms and conditions for express delivery:This delivery carrier is not a free delivery option.
The order delivered to the customers are within 30-45 mins* from the order dispatch time.Iamfresh
The time taken to dispatch order is approx. 10-15 mins* from the time of order placed by the customers.
The customer has to pay the amount of Rs. 50/- extra per product, per order to avail this express delivery facility.
The express delivery carriers are available in selected location only.
KINDLY CALL US TO KNOW ABOUT YOUR LOCATION AVAILABILITY.
(Customer care: 9922 993 993)
In case of delay in express delivery due to non-availability of fresh products, natural calamities, Any emergency or accidental situation of Iamfresh.in executives, or any unknown channel causing delay in delivery of the order placed by the customer, the paid express delivery charges shall not be deducted by the customers .
The order delivery Window time of paid Express delivery is 30 Mins 2 hours from the time of order validated by the customer.
If the products order selected in paid express delivery is not being delivered within the window time of 30 Mins- 2 hours , the customer has the rights to deduct the express delivery charges applied to the customer by Iamfresh.in and the customer is liable to pay for only the products purchased. NOTE: No compensation in amount or product will be paid to the customer in case of delay in any selected delivery carriers.
All the rights of delivery are reserved by Iamfresh.in.
Contact Us
Nagpur: 347/2, Amravati Road, Nr. Toll Naka, Opp. Paul Petrol Pump, Gondkhairi, Tal – Kalmeshwar, Nagpur – 411 501 Tel: 1860-123-1000